Skip to main content
All CollectionsFAQs for ProfessionalsWorking Shifts
What happens if the shift is canceled or goes shorter/longer than scheduled?
What happens if the shift is canceled or goes shorter/longer than scheduled?
Qwick Support avatar
Written by Qwick Support
Updated over 3 months ago

If the shift is canceled or ends early

You’ll be paid for the length of the original shift (up to four hours) if either of the following happens to you:

  • A business cancels a shift you have elected to work within 24 hours of the start time of the shift.

  • You show up on time and your work meets the expectations of the shift, but the business no longer needs your assistance and sends you home early due to no fault of your own.

Please note: Minimum payments are forfeited if you’re sent home for not meeting the shift requirements. This can include wearing the wrong attire, arriving late, failing to perform job duties, and more.

Below are some examples of this policy:

Scheduled Shift

Professional Action

Business Action

Minimum Paid to Professional

Shift of more than 4 hours

Shift not yet worked

Business cancels the shift within 24 hours of the start time

4 hours

Shift of less than 4 hours

Shift not yet worked

Business cancels the shift within 24 hours of the start time

You will be paid for the full scheduled shift

Shift of more than 4 hours

Professional works more than 4 hours

Business sends professional home early for business reasons (not for professional failure to meet expectations)

You will be paid for total time worked

Shift of less than 4 hours

Professional works some portion of the shift

Business sends professional home early for business reasons (not for professional's failure to meet expectations)

You will be paid for total time worked

Any shift

Professional shows up late or does not meet performance expectations

Business sends professional home early for showing up late or failing to meet expectations of the role

No minimum paid


If the shift starts early or runs late

If a business or manager asks you to start early or stay past the original shift end time, please ensure you are clocked in the entire duration to ensure you’re paid for total time worked. After clocking out, you’ll be able to select whether you prefer Standard or Instant Pay.

Did this answer your question?