We know that your first Qwick shift—as with anything new—can be a little nerve-racking. We want to set you up for success, so we’ve compiled these best practices to prepare you before your first clock-in.
Before the shift
Confirm your shift
You'll receive a notification from Qwick to confirm your upcoming shift. Click "confirm" as soon as possible. This is your chance to cancel (if you need to) without incurring a penalty. Shifts not confirmed four hours before the start time will be canceled.
Review the shift details
Familiarize yourself with what’s expected of you for your shift, where to park, and other shift details before you check in for your shift. All the shift information provided by the business is outlined in the shift card, including:
Basic details - You’ll immediately know what type of shift it is (e.g., server, bartender, back of house, etc.), and the date/time of the shift.
Compensation rate (including tips) - Since each business independently determines the rate they’re paying for the shift(s) they post, each shift has a different hourly rate. That said, Qwick ensures that all shift rates reflect a fair and livable wage. You’ll see the hourly pay rate, length of shift, and an estimated total compensation for all of your matches before you claim a shift. Additionally, some shifts include tips, which is notated underneath the rate section on the shift card. Shift tips will be paid in cash or through the Qwick app, depending on the Business preference. Check out this FAQ if you have additional questions about tips.
Description - While descriptions always differ from business to business, they typically include the type of event and how many people are attending it; the type of freelancer and best-fitting characteristics; what to bring (e.g., water or lunch); who to ask for when you arrive; how the day is going to run; and any other relevant information that the business provided.
Location - While the location varies based on the shift, a specific address is always included.
Parking - Parking is determined by the business, and specific parking directions are likely included in the arrival instructions. At the very least, they'll indicate whether parking is free, paid/reimbursable, or paid/not reimbursable.
Attire - Required shift attire is determined by the business and is placed in the attire section of the shift. However, if this is not specified, a guide to common attire includes:
Front of House - Black button-up shirt, black pants, and black non-slip shoes.
Back of House - Black pants, shirt color specified by the business, and black non-slip shoes.
Chefs/Cooks - Chef's jacket, chef's pants, hat/cap/wrap, and non-slip shoes.
On the shift
Please arrive early and find the shift manager before your shift starts.
Open the Qwick for Freelancers app and clock in.
At the end of the shift, use the app to clock out.
After the shift
Rate your shift
After you clock out, you have the opportunity to rate your shift. If you have a less-than-ideal experience with a business and choose to rate them three stars or lower, we’ll utilize your rating to ensure you don’t receive invites from them in the future (we want to ensure you have a great experience).
If you've set up Instant Pay, you'll receive payment in as little as 30 minutes. Check out the “How do I get paid?” FAQ with additional payment questions.